1. Data controller
Caiçara Turismo, located at Rua Getúlio Vargas, 39, Vila do Abraão, Angra dos Reis — RJ, Brazil, controls data collected through this website and customer service. Requests may be sent to ilhagrandecaicara@gmail.com.
2. Data we may receive
We collect information needed for service, bookings and experience improvement.
- Name, phone, email and language
- Preferred date, adults, children and children’s ages
- Tours, notes and needs you choose to share
- Essential security and navigation data
- Service, booking and consent history
3. Purposes
We use data to answer requests, recommend routes, prepare WhatsApp messages, register service by email, manage bookings, provide support, meet legal duties and prevent fraud. Promotional communication and retargeting must rely on an appropriate legal basis and provide an opt-out.
4. Legal grounds
Depending on the situation, processing may rely on pre-contractual steps, contract performance, legal duties, assessed legitimate interests or consent. Consent can be withdrawn without affecting earlier lawful processing.
5. Sharing
When necessary, data may be shared with WhatsApp/Meta, email and hosting providers, payment operators, vessels and service partners, or authorities where required. We do not sell personal data.
6. Retention and security
Data is retained only as needed for service, contracts, legal duties and legal claims. Reasonable access controls and security measures are used, although no digital environment is risk-free.
7. Your rights
You may request confirmation, access, correction, sharing information, portability where applicable, deletion of consent-based data, objection and review of automated decisions. Identity verification may be required.
8. Children and updates
Children’s ages are requested only for safety, logistics and tour suitability and must be provided by a responsible adult. The date above identifies the current version.